PRIVACY POLICY

The purpose of this Privacy Policy is to inform users about how their personal data is collected, used, and protected when accessing and using this website.

WHO IS RESPONSIBLE FOR THE TREATMENT?

The data controller is:

DIVLOS FASHION CORPORATION (GIBRALTAR) LIMITED
5-9 Main Street
Gibraltar
GX11 1AA
Business License Number: BL257819
Email: info@divlos.com

WHAT IS THE PURPOSE OF THE PROCESSING OF YOUR DATA?

Your personal data may be processed for the following purposes:

  • To improve our services and user experience
  • To process and manage online purchases
  • To provide customer service
  • To manage user accounts
  • To respond to inquiries or requests
  • To send communications related to your orders
  • To send commercial communications (only where permitted)

TO WHOM IS YOUR DATA DISCLOSED?

Your data may be shared with:

  • Logistics providers (for delivery purposes)
  • Payment providers (e.g. Stripe, PayPal)
  • Technical service providers

DIVLOS does not have access to full payment details, which are processed directly by the payment provider.

LEGAL BASIS FOR PROCESSING

Your data is processed based on:

  • Legitimate interest (service improvement and security)
  • The execution of a contract (purchase process)
  • Your consent (e.g. marketing communications)

DATA RETENTION

Personal data will be retained:

  • To manage any potential claims
  • For as long as necessary to fulfill the purpose for which it was collected
  • To comply with legal obligations

DATA SECURITY

DIVLOS implements appropriate technical and organizational measures to ensure the security of personal data.

YOUR RIGHTS

You have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request deletion of your data
  • Restrict processing
  • Object to processing
  • Request data portability

To exercise these rights, please contact: info@divlos.com

INTERNATIONAL DATA TRANSFERS

Where necessary, your data may be transferred to third-party providers outside your country of residence, always ensuring appropriate safeguards.

CHANGES TO THIS POLICY

DIVLOS reserves the right to update this Privacy Policy to reflect legal or operational changes.

Last updated: 30th March 2026