TERMS AND CONDITIONS
These Terms and Conditions govern the process of purchasing products through this website.
1. ONLINE STORE OWNER DETAILS
Below are the identifying details of the company responsible for the online sales process:
- Company name: DIVLOS FASHION CORPORATION (GIBRALTAR) LIMITED
- Registered office: 5-9 Main Street, Gibraltar, GX11 1AA
- Business License Number: BL257819
- Email address: info@divlos.com
All purchases made through this website are concluded with DIVLOS FASHION CORPORATION (GIBRALTAR) LIMITED, which acts as the seller of the products.
2. PURCHASE PROCESS DETAILS
To place an order, the User must follow the online purchase process.
Once the purchase has been completed, the User will receive a confirmation email detailing the order.
3. LEGAL CAPACITY
To place an order, the User must be of legal age and have the legal capacity to enter into binding contracts.
4. PAYMENT METHODS
Payments may be made using credit/debit cards, Apple Pay, Google Pay, or other available methods.
All payments are processed securely through our payment provider.
DIVLOS does not store or have access to full payment details.
5. PRICES, TAXES AND DUTIES
Prices displayed on the website include applicable taxes where required.
Shipping costs, duties, and additional charges may apply depending on the destination and will be indicated at checkout.
The customer is responsible for any customs duties or import taxes applicable in the country of delivery.
Invoices will be issued electronically by DIVLOS FASHION CORPORATION (GIBRALTAR) LIMITED.
6. SHIPPING
DIVLOS offers delivery through trusted logistics partners.
Estimated delivery times:
- Standard delivery: 4–6 business days
- Express delivery: 3–5 business days
Delivery is considered completed when the customer or a third party designated by the customer takes possession of the goods.
7. RETURNS AND WITHDRAWAL RIGHT
Customers have the right to return products within 14 calendar days from the date of delivery.
Returned products must be in perfect condition.
Return shipping costs, customs duties, and insurance (if applicable) are the responsibility of the customer.
Refunds will be processed using the same payment method within a reasonable timeframe after the returned goods have been received and inspected.
8. WARRANTIES
All products are covered by a warranty against manufacturing defects for a period of two years from delivery.
The warranty does not cover damages caused by misuse or normal wear and tear.
9. CUSTOMER SERVICE
For any inquiries, customers may contact:
Email: info@divlos.com
10. PERSONAL DATA
Personal data will be processed in accordance with the Privacy Policy.
The data controller is:
DIVLOS FASHION CORPORATION (GIBRALTAR) LIMITED
5-9 Main Street
Gibraltar
GX11 1AA
11. ONLINE DISPUTE RESOLUTION
Consumers in the European Union may access the online dispute resolution platform provided by the European Commission:
https://ec.europa.eu/consumers/odr/
12. APPLICABLE LAW AND JURISDICTION
These Terms and Conditions shall be governed by the laws of Gibraltar.
Any dispute arising from these Terms shall be subject to the exclusive jurisdiction of the courts of Gibraltar.
Last modified: 30th March 2026
